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FAQ
FAQ
Good to know FOR YOUR STAY AT HOTEL STÄFELI
Find all important information about your stay at Hotel Stäfeli **** here. Whether it's our contact data, how to find us, vouchers or anything else. We have gathered all important info here for you.
What are the kids' rates at Hotel Stäfeli?
Children up to 4 years stay free of charge. A reduced price applies for children from 4 to 13 years. From the age of 14 they are charged as adults.
What cancellation policy applies at the hotel Stäfeli?
For all reservations, the General Terms and Conditions for the Hotel Industry (AGBH) apply as agreed. The provisions of the Austrian hotel regulations are deemed agreed upon: The right of withdrawal according to §18 para. 1 subpara. 10 FAGG does not apply; instead, the General Terms and Conditions for the hotel industry apply:
Our cancellation conditions for summer 2025 are as follows:
Free rebooking is not possible in the early booking rate. In the standard rate only on request subject to availability within the summer season 2025.
- up to 30 days before arrival: no cancellation fees
- 30 days to 7 days before arrival: 70 % of the agreed total price
- in the last week before arrival: 90 % of the agreed total price
- In the event of early departure, we charge 100% of the total price of the booking.
Our cancellation policy for winter 2025/26 is as follows:
- up to 2 months prior to arrival: --> no cancellation fees
- 2 months to 1 month prior to arrival: --> 40 % of the agreed total price
- 1 month prior to arrival: --> 70 % of the agreed total price
- in the last week prior to arrival: --> 90 % of the agreed total price
- In case of early departure, we charge 100 % of the total booking price.
When is Hotel Stäfeli open?
Our opening hours, during which we warmly welcome you to our hotel:
Summer: July 4, 2025 to September 15, 2025
Winter: December 2025 to April 2026
When is my room ready for me?
You can check in from 3 pm. Please leave your room by 11 am on departure day.
Is it necessary to book a table in the restaurant in advance?
Yes, it is. Please do not forget to make a table reservation during your stay with us. Book your table online here.
Are dogs allowed at the Stäfeli?
We welcome two- and four-legged guests. To ensure that your dog feels particularly comfortable with us at the hotel and both humans and animals enjoy a unique stay, please note our house rules for four-legged friends. In summer we charge €20 per night/dog and in winter €25 per night/dog.
Is visitor's tax included in the room rate?
No, it isn't. The visitor's tax of € 4.60 per person/day is charged separately.
Does the Stäfeli also offer half-board?
Yes, since winter 2024/25 we will also be offering a half-board rate in addition to the classic room rate (including breakfast and afternoon snack in winter/the sweet surprise in summer). The Stäfeli half-board rate is a special room rate that you can book - please note that in winter the half-board rate cannot be added on site.
In summer, you can book the belly-full-of-joy-menu (3-course menu) on site at the Achtele for € 48.00 per person.
How can I get there by public transport?
The easiest way is by train. The nearest train station is in Langen am Arlberg or in St. Anton am Arlberg. From there, you can take the Postbus or a cab to Stäfeli.
How far is it from Zug to Lech?
The idyllic walk through the forest along the river takes about 30 minutes. By bus or car, the journey takes around 5-10 minutes. The buses between Lech and Zug run regularly from the hotel to the village.